Frequently Asked Questions
To book us, complete the booking form via our website, then we will be contacting you as soon as possible with a quote. After receiving the quote and satisfied with the invoice, we will be requesting a 30% deposit to secure the date.
If you know your event date, we always recommend you contact us your date as soon as possible.
Yes, in the event of a cancellation, we appreciate as much notice as possible. In the instance that you need to cancel your event, the following conditions will apply.
• More than 20 days = Refund of deposit in full
• Less than 20 days = No refund
A 30% deposit is required on the initial booking, where the remaining balance due 5 days prior to the event. We accept Direct deposit (bank transfer) and Cash.
We need to have a notice at least 7 days prior to the event.
We do not have a dedicated kids meal menu. The best way to cater to kids is to treat them as 1/2 a serve when counting how many guests you have. For example, 10 kids will equal 5 people.
No, if you only require catering for a small group, alternative delivery and pick-up options are also available. Where we have a minimum spend of $1100 in place which we do not have a minimum on the number of guests.