FAQ

Welcome to our FAQ page! Here you’ll find answers to some of the most common questions about our Turkish catering services.

If you need more information or have any other inquiries, feel free to contact us. We’re here to help make your event delicious and memorable!

Kocagoz is a Sydney based caterer, specialises in Turkish street food, our aim to serve the good people of Sydney and Australia with the best Turkish food you can find. We do not compromise on quality and we stay true to ourselves.

Yes, Kocagoz Catering offers a completely Halal menu. From corporate events to family gatherings, our delicious Turkish dishes are prepared with fresh, Halal-certified ingredients from certified suppilers.

We do not have a dedicated kids meal menu. The best way to cater to kids is to treat them as 1/2 a serve when counting how many guests you have. For example, 10 kids will equal 5 people.

We need to have a notice at least 7 days prior to the event.

A 50% deposit is required on the initial booking, where the remaining balance due 14 days prior to the event. We accept Direct deposit (bank transfer) and credit card.

Yes, in the event of a cancellation, we appreciate as much notice as possible. In the instance that you need to cancel your event, the following conditions will apply. ‱ More than 30 days = Refund of deposit in full ‱ Less than 30 days = No refund

To book us, complete the booking form via our website, then we will be contacting you as soon as possible with a quote. After receiving the quote and satisfied with the invoice, we will be requesting a 50% deposit to secure the date.

If you know your event date, we always recommend you contact us your date as soon as possible.

Yes. Even Turks eat vegetarian! We have many options for vegetarians, vegans, or those with food sensitivities. Please let us know how many guests require an alternative option, and we will work with you on a menu custom to their dietary needs.

Drop-off catering is perfect for corporate meetings, casual gatherings, family get-togethers, and any event where you want delicious food with minimal fuss.

It’s simple! You place your order, and we prepare the food and deliver it to your event location in disposable boxes. This way, it’s easy to serve and enjoy, with minimal cleanup required.

Yes, we do! We can provide menu options that cater to various dietary needs. Just let us know your requirements when you place your order.

Absolutely! We offer drop-off catering services seven days a week, including weekends. Just make sure to book ahead!

We recommend placing your order at least 4 days in advance to ensure availability and to give us time to prepare everything to perfection.

Yes, the minimum order value for drop-off catering is $500 (exclusive of GST).

Yes, we have a minimum order value of $500 in place (exclusive of GST).

To ensure us to prepare your delicious meals, there are cut off times in place for Kocagoz. All orders must be ordered with 3 days’ notice the day prior to your delivery/pick up date.

For any changes to your order (ie dietary requirements, pick-up times, etc) please contact us as soon as possible to modify your order. Should you need to cancel, please contact us to reschedule your order to another date or a refund. Please note, refunds and rescheduling will not be available within a 24-hour window of your pick-up/delivery time. Please contact us by email if you would like to cancel or make a change to your order.

Delivery can be made to most of Sydney, Parramatta, Western Sydney, Inner West areas and we may also be available for certain events in the all-around Sydney, Greater Sydney, Lower Central Coast, Wollongong and Blue Mountains areas.

We recommend providing as much notice as possible, ideally at least a few weeks in advance to ensure availability and proper preparation.

Absolutely! We can accommodate a variety of dietary requirements to ensure all your guests are satisfied.

Yes, we can cater for outdoor or indoor events. We’ll set up our food station, and your guests can enjoy fresh, delicious food in an open-air setting.

Yes, we provide plates, serviettes, and cutlery to make sure your guests have everything they need to enjoy their meal.

Yes, we bring all our necessary equipment for onsite catering, ensuring a seamless and stress-free experience for your event.

We can cater in rain and moderate wind. Just make sure to provide some shelter for our cooking area, like a marquee, gazebo, awning, or carport, to keep our team safe and comfortable.

We serve directly from our food station and cook according to your event needs. You can choose between buffet style or individual servings for each guest. Please note that individual servings may take a bit longer.

We offer no travel fee within a 50km radius from 382 Victoria Road, Rydalmere, 2116, NSW. A travel fee will apply outside of the radius, and the travel fee will be based on distance and number of staff required for your event.

Space of approx. 4m x 4m of flat ground to set up our food station stand. Please also allow room for the serving table if required, Access to a power supply, Sufficient lighting if your event is at night If possible, access to water for a hand wash would be great.

No, we have a minimum spend of $1100 in place which we do not have a minimum on the number of guests.

No, our Gozleme dough only contains, water, flour, and salt.

When it comes to Ayran, we believe ‘taste is king’. As Ayran is the national drink of Turks, we want everyone to fall in love with this awesome drink and taste the Authentic Turkish yogurt drink. The main difference is that other brands will have their Ayran with a higher ratio of water to keep the costs low. In a few words, other brands are selling “industrialized Ayran”,

Yes, Kocagoz Catering offers a completely Halal menu. From corporate events to family gatherings, our delicious Turkish dishes are prepared with fresh, Halal-certified ingredients from certified suppilers.

Sadly, no. We’ve tried, but gluten-free Gozleme just doesn’t meet our taste standards. We’re committed to delivering the best Turkish food, and our traditional Gozleme is what truly delivers on that promise. Therefore, we won’t be offering a gluten-free version at this time.